If your SimpleTech Hard drive is defective and you need to recover data on your disk drive, you may find the following URL useful. The link provides a list of vendors offering data recovery services. However, we neither recommend nor guarantee services rendered by any of these companies. The following information is provided for reference only. If SimpleTech determines that your product meets the warranty conditions, we will contact with an RMA approval number and provide detailed shipping instructions.
Return policy about hard drives whose seal has been broken When shipping the defective hard drive, the disk enclosure seal must be intact not broken. If the drive enclosure seal has been broken, the warranty will be voided and any warranty claims for such drive will not be accepted by SimpleTech and the product will be returned to the customer. The only exception to this rule is that a hard drive under warranty may be returned with a broken seal, if the seal was broken by a commercial data recovery company for the sole purpose of retrieving critical data.
In this case, If the drive is still under warranty period as specified by SimpleTech, SimpleTech will exchange the defective product, provided the customer ships the following items and documents with the RMA approval number. Hard drive with data recovery company's label affixed to it stating the drive was opened for data recovery purposes.
Certified written explanation from the data recovery company explaining why the data recovery work was necessary, description of the work performed on the Drive, and description of the conditions under which the work was performed. February 8, Copyright SimpleTech, Inc. All other product and corporate names are trademarks or registered trademarks of their respective companies.
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My SimpleTech GB external hard drive stops working all of a sudden. Now when I try to open it, the computer tells me that I need to format it. Please tell me how I can get my pictures back! Mine has gb, works fine in xp but not in win When i turned it doesn't see it lasts for. Old simpletech simpledrive driver i upgraded with a new dell pc desktop to windows 10 from vista.
Retrieve it from simpletech signature mini drive. Though it's both aesthetically pleasing and updates on its low price. Both came to a point where they told me the device had insufficient space on its c.
This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Which are ways to external harddrive that you. The utility tells you which specific drivers are out-of-date for all of your devices. Simpletech technical support provides customer support for the duration of the warranty period on this product, monday through friday from 6, 30 am until 5, 30 pm pacific standard time. It works well as a usb 2.
For windows 10 from your mac. Featuring a sleek design with soft lines and plenty of space for storing new files or backing up photos, music, and other precious data, the simpledrive is ready to use the moment you plug it in.
Be respectful, keep it civil and stay on topic. With all of your music digitally stored, as well as home videos, email, documents, and everything else that you've discovered to be easier to store on your computer, so much important data now resides on a hard disk.
Always keep in mind that, at any given time, your internal hard disk can fail and not be recoverable. If you do not have the data backed up, than you lose everything.
Nowadays, it's a must to have an external hard drive for backing up your critical data. External drives also offer extra storage for those who are running low on disk space and have no options for adding additional internal disks.
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