Reported bugs and security issues are fixed and regular point releases are made. Security fixes only A release that is supported for critical security issues only.
Releases are only made on an as-needed basis. End of life A release that is no longer supported. Users of this release should upgrade as soon as possible, as they may be exposed to unpatched security vulnerabilities. Connect with your customers instantly to boost engagement and build meaningful relationships. Chatstack is easy to use and provides you with the tools to offer fast and efficient support in a user friendly interface. Increase your Sales Generate more leads and increase your sales when you reach out to customers.
Chatstack is an essential messaging tool that offers proactive chat and allows you to help customers immediately and provide answers right away to close the sale and increase your conversion rate. Boost your Business Skyrocket your business and exceed your customer's expectations. Good customer experiences encourage customer loyalty.
Chatstack allows you to collect valuable business intelligence from customer feedback and chat transcripts that allows you to better serve your customers. Discover the features that will boost customer happiness With over 14 years of experience in customer support software, we have developed Chatstack into a product with plenty of features to help you keep your customers happy and build new customers relationships.
User Friendly Provide fast and efficient support with our awesome user interface. Customization Match your web site design perfectly with extensive customization features. Feedback Maintain customer satisfaction with operator ratings that will allow you to better serve your customers. Monitoring Real-time visitor statistics allow you to see who is on your site, their location and more. Proactive Chat Increase conversions by inviting your customers to chat.
Desktop Apps Desktop applications, in addition to the web interface, offer flexibility for chat agents. Mobile Apps Chat with your customers on the go with our mobile apps.
Setup Simple and quick installation that allows you to start chatting to customers in minutes. Plugins Plugins make installation and integration easy on popular CMS solutions. Security Keep your chats secure and data protected on your own web server.
Languages Use Chatstack globally with language pack support. Two help desk software solutions — which one fits YOU best? Faster Response Time Keep customers happy and your team on top of things with the right data at the right time. Cloud help desk available Get your help desk up and running in minutes with the hassle-free HESK cloud service. Choosing HESK as your help desk software. You want repeat, not frustrated customers Help them resolve common issues quickly by addressing them in the knowledgebase.
Stay in control of your customer support Prioritize tickets by urgency, organize them into categories and filter them in many convenient ways.
Setup staff accounts, restrict their access and functionality, see who is working on what. All the information right when you need it Each support ticket contains request details and lets you talk back and forth with the customer. Assign tickets, add notes, attach files, modify status and track time spent working on a ticket.
HESK not enough? Try - a complete ITSM solution. World-wide fan base. That's HESK! It was a great decision. Easy to install, configure, and use. Excellent support too.
0コメント